Welcome to the SeedsWow Help and FAQs page. Here you will find answers to common questions and helpful information about our products and services. If you need further assistance, please don't hesitate to contact us at support@seedswow.com.
1. How do I place an order?
Placing an order on SeedsWow is easy:
- Browse our selection of high-quality garden seeds and add your desired items to your cart.
- Once you have finished shopping, click on the cart icon and proceed to checkout.
- Fill in your shipping and payment information, then review your order.
- Click "Place Order" to complete your purchase. You will receive a confirmation email with your order details.
2. What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
3. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
4. What is your shipping policy?
We offer standard and expedited shipping options. Shipping costs and delivery times vary based on your location and the shipping method chosen at checkout. For more details, please visit our Shipping Policy.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of delivery. Please note that only unopened and undamaged seed packets are eligible for return. For more information, please visit our Return Policy.
6. Are your seeds non-GMO?
Yes, all of our seeds are non-GMO. We are committed to providing high-quality, natural seeds for your gardening needs.
7. How should I store my seeds?
To ensure the longevity and viability of your seeds, store them in a cool, dry place away from direct sunlight. A sealed container in a refrigerator is an ideal storage solution.
8. Do you offer bulk seed orders?
Yes, we offer bulk seed orders for certain products. If you are interested in purchasing seeds in bulk, please contact us at bulk@seedswow.com for more information and pricing.
9. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at support@seedswow.com. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.
10. How do I contact customer service?
If you have any questions or need assistance, you can reach our customer service team at support@seedswow.com. We are here to help!